| TheGlen ( @ 2009-07-03 23:39:00 |
Be glad Mumbai isn't in driving distance of Houston
My new Dell computer was delivered a week ago. Only they didn't tell me. Took me the better half of the week trying to find where it was. Every time I called Fed Ex they had a new story. Calling Dell ended with me talking to either Gollum or Smeagol. Finally tracked it down today. Told me it was going to be delivered, only it wasn't. Called them and they told me they tracked it to Heathrow. I nearly went homicidal. After some searching it went to the Fed Ex facility on Heathrow Ridge Road, their computer cut off everything after the word that told me it was in London.
I get it home. It doesn't work. Video drivers were blown. This is where it gets ludicrous. Called Dell and got their India branch naturally. First guy didn't tell me anything about the computer except it sucked compared to his and he could build a computer better than that in his sleep. And got rude about it. Hung up on his ass. He called me back. I got ruder. Called Dell again and then spent almost four hours talking to over two dozen people that kept giving me one number after another none of which meant anything to anybody else. Then one of the last guys told me they would take the computer back for a 15% restocking fee first. I cussed him out in a dozen languages. Not exaggerating. Told him off in English, German, Spanish, French, Italian, Urdu, Arabic, Dutch, Portuguese, Gaelic, Finnish and Russian. He told me getting rude was not going to help matters any. Nearly went shopping for chainsaws and plane tickets to India at that point. Returned the computer after several more transfers. Did not order another one.
Went to a local computer store got a computer twice as good for half the price. Should have done that in the first place.
My new Dell computer was delivered a week ago. Only they didn't tell me. Took me the better half of the week trying to find where it was. Every time I called Fed Ex they had a new story. Calling Dell ended with me talking to either Gollum or Smeagol. Finally tracked it down today. Told me it was going to be delivered, only it wasn't. Called them and they told me they tracked it to Heathrow. I nearly went homicidal. After some searching it went to the Fed Ex facility on Heathrow Ridge Road, their computer cut off everything after the word that told me it was in London.
I get it home. It doesn't work. Video drivers were blown. This is where it gets ludicrous. Called Dell and got their India branch naturally. First guy didn't tell me anything about the computer except it sucked compared to his and he could build a computer better than that in his sleep. And got rude about it. Hung up on his ass. He called me back. I got ruder. Called Dell again and then spent almost four hours talking to over two dozen people that kept giving me one number after another none of which meant anything to anybody else. Then one of the last guys told me they would take the computer back for a 15% restocking fee first. I cussed him out in a dozen languages. Not exaggerating. Told him off in English, German, Spanish, French, Italian, Urdu, Arabic, Dutch, Portuguese, Gaelic, Finnish and Russian. He told me getting rude was not going to help matters any. Nearly went shopping for chainsaws and plane tickets to India at that point. Returned the computer after several more transfers. Did not order another one.
Went to a local computer store got a computer twice as good for half the price. Should have done that in the first place.